1. To Reserve any item(s) a down payment is required.
2. The Required Down Payment is 30% of the rental order

Cancellation Policy:

31 Day Notice of Cancellation is Required to receive a Full Refund of Payment

Cancellations received within the 31 day window of event date will be handled accordingly

• 15-30 Days Notice – A Cancellation Fee of 25% of the Rental Items Will be Charged
• 5-14 Days Notice – A Cancellation Fee of 50% of the Rental Items Will be Charged
• 1-4 Days Notice – No Cancellations or Refunds will be given

Cancellation fees are charged since item(s) have been held, cleaned, and prepared for the rental order. These fees help recuperate the labor and potential lost rentals for holding the equipment.

* Exceptions – Management reserves the right to make exceptions or allowances to payment and cancellation policies on a case by case basis as deemed necessary. Any and all arrangements must be in writing and signed by the manager authorizing such arrangements.